About John Hancock
John Hancock, founded in 1862 and owned by Canada's Manulife since 2004, wrote structured settlement annuities for decades before exiting the new-business market. Its legacy structured settlement block remains substantial, and John Hancock continues to make every scheduled payment on those contracts.
John Hancock no longer writes new structured settlement business, but every existing contract remains fully in force and payments on it can still be sold.
How Transfers Work with John Hancock
John Hancock acknowledges qualified transfer orders on legacy contracts. Documentation standards are conventional; your buyer will request a benefits letter confirming your remaining payment schedule before quoting.
Every transfer, regardless of issuer, requires approval by a judge under your state's Structured Settlement Protection Act. See how court approval works and your state's rules.
What You Need to Get a Quote
To get an accurate quote for payments issued by John Hancock, have these ready:
- Your settlement agreement or a copy of the annuity contract
- A recent benefits letter showing your remaining payment schedule
- Any prior transfer court orders, if you have sold payments before
If you cannot locate the benefits letter, the issuer can reissue one - your buyer can also request it with your authorization.
How to Contact John Hancock About Your Annuity
The John Hancock annuity phone number for current payees is 866-275-5477 (John Hancock Structured Settlements).
Individual Annuities Service Center (Mon-Fri, 8:30am-5:30pm ET): 800-344-1029
Written requests, including benefits letter requests, go to: John Hancock Structured Settlements, PO Box 55446, Boston, MA 02205-5446
John Hancock runs a dedicated structured settlements unit with its own phone line and PO Box, separate from the individual annuity service center - using the right one saves a transfer. New York annuity contracts use a different mailing address, so confirm yours when you call.
Contact details verified against official John Hancock sources, August 2026. If a number has changed, the issuer's own website is the authoritative source.
Thinking about selling your John Hancock payments?
Any buyer needs a judge's approval to purchase your payments, and offers vary widely. Compare before you commit. Get a free, no-obligation quote.
Frequently Asked Questions
Can I sell my John Hancock structured settlement payments?
Yes. Structured settlement payment rights can be sold regardless of which insurance company issues the annuity, subject to court approval under your state's Structured Settlement Protection Act. John Hancock no longer writes new structured settlement business, but every existing contract remains fully in force and payments on it can still be sold.
Does the insurance company have to approve my sale?
The issuer does not decide whether you can sell - a judge does. The issuer's role is to acknowledge the court order and redirect the sold payments to the buyer. Issuers process these transfers routinely.
Will selling affect my remaining payments?
No. Any payments you keep continue exactly as scheduled. In a partial sale, the issuer splits your payments per the court order: the sold portion goes to the buyer and the rest still comes to you.
Sell My Structured Settlement for Cash is not affiliated with, endorsed by, or sponsored by John Hancock. Company names are used for identification only; all trademarks belong to their respective owners. We help payment holders sell payment rights issued by this and other insurers, subject to court approval.